![]() ![]() Type the email address of the shared mailbox in the Add shared folder dialog box, and then. Right-click Folders (or your mailbox name) in the navigation pane, and then select Add shared folder. Right-click your primary mailbox in the left navigation pane, and then choose Add shared folder 3. To add the shared mailbox to Outlook on the web, complete the following steps: Sign in to your Microsoft 365 account, and then select the Outlook app. ![]() There are 2 ways to open the shared folderġ- Clicking on your user profile, and select "Open another mailbox"Ģ- Right-clicking on your Folders, and select "Add shared mailbox"įor option 1: if we open the shared inbox on the online access (OWA) we can see the addin but when you click on it, it does not perform any action, addin does not get triggered. To setup the mailbox in Outlook Web Access (OWA). For your reference, see under Use a shared mailbox on a mobile device (phone or tablet) Thanks for your understanding. From Outlook on the web you'll be able to access the shared mailbox. This permissions were assigned to my personal user and to the shared mailbox To access a shared mailbox on a mobile device, open your browser, sign in to Office 365, and then go Outlook on the web. We assigned the following permission to the users: Choose the apps that a shared mailbox can use to access Microsoft email In the admin center, go to the Groups > Shared mailboxes page. We have this addin: This one on the store is working as expected.Īs we need to support sharedinbox, we modified the manifest and we added: trueĪfter the modification, we submited the manifest through the Exchange admin portal- integrated apps for all users ![]()
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